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Privacy policy

Last updated October 2026

We respect your privacy

NBS Metal Roofing respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

Collection of personal information

We may collect personal information such as your name, phone number, address and email address, along with any other information you give us when you request a quote, send an enquiry, provide feedback or contact us.

How we collect your personal information

We collect personal information from you in a variety of ways, including when you interact with us electronically or in person, when you use our website, and when we provide our services to you. We may occasionally receive personal information about you from third parties.

Use of your personal information

We use your personal information to respond to your enquiries, prepare quotes, provide our services and keep you informed about your job. We may contact you by phone, email, SMS or mail.

Disclosure of your personal information

We may disclose your personal information to our employees, insurers, professional advisers, agents, suppliers or subcontractors where this is needed to provide our services. We may also disclose it where required by law, or to protect our rights, property or safety. Some of the online services we use may store information outside Australia.

Security of your personal information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure. When it is no longer needed, we take reasonable steps to destroy or de-identify it.

Access to your personal information

You may ask for access to, or correction of, the personal information we hold about you by emailing admin@nbsmetalroofing.com.au.

Complaints about privacy

If you have a complaint about our privacy practices, please email admin@nbsmetalroofing.com.au or write to us at PO Box 12092, Westcourt QLD 4870. We take complaints seriously and will respond as soon as we can.

Our website

Our website does not use advertising or tracking cookies. Some pages load content from Google (fonts, the map on our Contact page and our Google reviews), and Google may collect technical information such as your IP address when that content loads; see Google's privacy policy for details. Our quote form is provided through our own online enquiry system. Our website may link to other websites, which are not covered by this policy.

Changes to this policy

We may change this policy from time to time. The current version will always be on this page.

Contact us

NBS Metal Roofing · 0493 057 108 · admin@nbsmetalroofing.com.au · QBCC Licence 1202763